Shipping policy
Shipping Policy
Thank you for shopping with Navioshop.
Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times after processing:
• Canada: 7–15 business days
• United States: 7–15 business days
• International: 10–20 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and order. Any applicable rates will be displayed before you complete your purchase.
Tracking Your Order
Once your order ships, you’ll receive a tracking number by email. Please allow up to 48 hours for tracking information to update.
Customs, Duties & Taxes
Navioshop is not responsible for any customs fees, import duties, or taxes that may apply to international orders. These charges are the responsibility of the customer and are determined by your local customs office.
Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at office@navioshop.com and we’ll help track it down.
Contact Us
For any questions about shipping or your order, reach us at office@navioshop.com.